AnywhereNow

CRM / PRM

AnywhereNow is a cloud-based platform that streamlines customer communication across voice, chat, email, and other channels within a single, unified interface. It combines AI-driven assistance, real-time insights, and low-code automation tools to help organizations deliver faster, more personalized service while improving operational efficiency. Designed for scalability and flexibility, AnywhereNow enables seamless collaboration, intelligent routing, and consistent customer experiences across the entire business.

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Procufly is an official reseller and distributor of AnywhereNow in Cyprus, Greece, Israel and EMEA region. Contact us for price inquiries!

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Key Features:

Omnichannel communication across voice, chat, email, and messaging with full context continuity.
AI-assisted interactions including transcription, sentiment analysis, summarization, and next-best action suggestions.
Low-code automation tools for building workflows, routing logic, and event triggers.
Intelligent call routing and skills-based queuing to connect customers with the right agent.
Real-time analytics and reporting dashboards for performance and KPI tracking.
Cloud-based architecture with high scalability and support for remote or hybrid teams.
Seamless integrations with CRM, ERP, and ticketing systems for unified customer data access.
Customizable automation and triggers to streamline repetitive tasks and improve response times.
Attendant console for centralized call handling and efficient operator management.
Built-in AI agent assist tools to enhance productivity and reduce resolution times.

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