Why EU Governments Prefer Buying Software Through Local Resellers

Government agencies across the EU - from ministries and municipalities to parliament offices and public authorities - are increasingly choosing local software resellers instead of buying directly from vendors. This shift is not just a matter of convenience; it’s tied to strict compliance rules, procurement transparency, financial governance, and the need for direct, accountable support within the EU.

With Procufly recently supplying software to the Hellenic Parliament, it’s clearer than ever why public-sector buyers trust verified local partners.

Below is a breakdown of the real reasons behind this growing trend.

1. Compliance With EU Procurement & Security Standards

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Government organizations must follow strict frameworks such as:

• EU GDPR requirements
• ENISA cybersecurity recommendations
• Local data-handling policies
• Vendor risk assessments
• Local invoicing & financial audit rules

Local resellers help simplify compliance because they:

• Understand country-specific regulations
• Provide validated invoices for audits
• Ensure that all vendors meet EU data standards
• Work only with verified, legitimate vendors

Useful link:

https://commission.europa.eu/regulations_en

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2. Local Resellers Provide Legally Valid EU-Compliant Invoices

Government agencies cannot process invoices from:

• Unverified international entities
• Vendors outside the EU tax system
• Platforms without valid VAT registration

A certified EU reseller ensures:

• Local VAT invoicing
• Legally valid tax documentation
• Consistent billing formats
• Audit-friendly transaction history

This is one of the main reasons governments prefer working with EU-based partners.

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3. Faster Support, Local Accountability & Clear Responsibility

Public-sector IT teams require:

• Direct communication
• Fast response times
• Clear escalation paths
• Local-language support
• An accountable entity inside the EU

A local reseller acts as a single point of contact, even when the vendor is abroad.

This is extremely valuable for tools like:

• Bitrix24 (collaboration & CRM)
• Kaspersky (endpoint security)
• Fingerprint (fraud & identification intelligence)
• Red Sift (email & domain protection)

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4. Government Buyers Avoid Currency Risk & Unpredictable FX Pricing

Buying directly from U.S. vendors often means:

• USD billing
• Fluctuating exchange rates
• Additional bank fees
• Hidden surcharges

A local reseller provides:

• Euro-denominated pricing
• Stable yearly cost
• No currency surprises during budget approval

This is essential for public bodies operating under strict yearly budgets.

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5. Verified Resellers Reduce Vendor Risk (A Key Factor for Public Sector)

Government cybersecurity teams always assess:

• Vendor reliability
• Security track record
• Data-handling processes
• Financial stability

A local reseller pre-screens vendors to ensure they meet compliance and security criteria.

This is especially important for tools used by government agencies, such as:

• Kaspersky Endpoint Security
• SentinelOne
• Bitrix24 (On-prem & Cloud)

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6. Simplified Procurement Under Public-Sector Frameworks

Most EU governments operate under procurement frameworks such as:

• TED (Tenders Electronic Daily)
• E-procurement systems
• Framework agreements & approved supplier lists

Local resellers:

• Provide documents needed for internal approvals
• Follow public-sector tender requirements
• Offer transparent, auditable pricing

Useful link:

https://ted.europa.eu/en/

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🏛️ Case Example: Hellenic Parliament’s Adoption of Bitrix24 Through Procufly

When the Hellenic Parliament acquired annual Bitrix24 licenses through Procufly, their decision aligned with key public-sector procurement logic:

• EU-level compliance
• Valid local invoicing
• Faster support
• Vendor transparency
• Reliable follow-up and renewals

This demonstrates why government agencies strongly prefer buying from official, verified EU partners.

Conclusion: Local Resellers Offer Security, Compliance & Accountability

EU governments choose local resellers because they guarantee:

• ✔ GDPR & procurement compliance
• ✔ EU-valid invoicing
• ✔ Local support & accountability
• ✔ Stable EUR pricing
• ✔ Verified vendor relationships

For public-sector institutions, working with an official reseller isn’t just easier — it’s safer, more transparent, and fully aligned with EU regulations.

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